HB&P, About HB&P, About Us, About
HB&P specializes in combining day to day products with a digital platform and a micro-targeting strategy to help you acquire new customers, retain old ones, expand to new networks and track your marketing efforts. We offer high quality personalisation options for our entire range of products, as well as quick, efficient delivery straight from our workshop to your door.
We have earned a solid reputation for providing quality products coupled with prompt, friendly customer service. We maintain our unique position in the market by regularly investing in new technology including engraving machines, printers, heat presses, hot stamping machines, and more.
By doing so, we are able to offer a variety of personalisation options that ensure both the highest possible quality as well as quick turn around. We're working hard to merge traditional personalisation methods with the latest design techniques and standards, allowing us to regularly put to market an array of new and exciting products.
Back in 2012, co-founders Benjamin Chiu and Anne-Maree Wong shared a vision of offering more accessible and affordable personalised products. So they set out to start a local online store that wasn't restricted by minimum order quantities, lengthy production times, and little flexibility.
Both hailing from Auckland, New Zealand, they decided to use a street name they both hold dear, Hurstbourn & Priors (right) or HB&P as it Is now known), to represent their company and their deep, personal investment in its core principles.
As is usually the case, the company has since matured, expanding its personalisation options, augmenting it's product range, and even taking on its colloquial, abbreviated name, HB&P. The new, more succinct title aptly embodies the evolution of the company while also staying true to the original namesake and the ideals it represents.
Service and support is in our DNA … that is why here at HB&P our customers come first, and we would have it no other way! We hope by paying careful attention to detail and offering strong support to all of our customers, we can build trust in what we do right from the start.
Whether you have an important achievement to recognize, event to celebrate, occasion to commemorate, or so on, our focus on customer service will help you fulfill, and surpass, your needs even if you have little time to spare. We set out to provide a truly personalized experience by keeping you well informed right from when you first lodge your enquiry to when you receive the finished product. Whether you order from our standard range of products or have a highly customized order, we will ensure stellar service throughout.
HB&P is always available at the touch of a button, and to give you extra piece of mind, we're always here to provide help whenever you need it through email, WhatsApp and of course a real voice through a good old-fashioned phone call.
We also offer a wide range of pickup and delivery options including standard courier, MTR pickup, as well as direct door-to-door delivery within Hong Kong for those extra urgent orders. We hope that after ordering with us, you'll wish all your shopping could be this easy!
We have pledged our support to those who have the most difficulty to access local sports in our community by actively supporting the Society for the Relief of Disabled Children through the Australian Association’s Annual Charity Tennis Doubles Competition as well as the Ball for Hope Charity Basketball Competition. Not only is this a fabulous charity but the events are barrels of fun!
Our philosophy is that we are only as good as our last job so, big or small, we strive to deliver you our very best – every time. We also trust you and your recipients will enjoy our products and service as much as we enjoy delivering them to you!